Maximize the availability of your IT. Our service center provides after-sales technical maintenance across the full life cycle of your equipment — under contract or on demand, in warranty or out.
Services
- On-site service
- Depot repair
- Contract-based service agreements
- Ad-hoc OEM repairs
What sets it apart
- 50+ certified engineers
- Technicians certified by the major hardware and software vendors, on site or in our authorized service center.
- Fast response
- Response times from 1 to 3 hours for contract customers.
- Genuine spare parts on hand
- A dedicated spare-parts unit with local stock of HP, Lenovo and general OEM parts.
- Authorized warranty service
- Lenovo Authorized Warranty Service Provider (AWSP) and HP Care Pack fulfilment.
- National coverage
- A service network across Egypt, with a customer portal to log and follow tickets.
- Audited processes
- Incident reporting and problem resolution are reviewed and refined every year.